At Martyn Industrials Ltd, we’re committed to
protecting and respecting your privacy.
This Policy explains when and why we collect
personal information about people who visit our website, how we use it, the
conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so
please check this page occasionally to ensure that you’re happy with any
changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our
privacy practices should be sent by email to firstname.lastname@example.org
or by post to Martyn Industrials Ltd, 5 Brunel Way, Carlisle, CA1 3NQ.
Who are we?
Martyn Industrials have been supplying
transport interior solutions and wheelchair access ramps since the mid-1980s.
We remain committed to
providing products from industry-leading suppliers, and it remains our aim to
ensure that the quality and integrity of our supply chain continues to meet our
customers high standards
At all times we will operate
with integrity, guided by what is fair and ethical for our customers. In terms
of our competitors, we will compete vigorously and fairly at all times.
We operate primarily within the
UK and Ireland, but we will not allow geographical borders to limit the success
of our organisation and that of our customers
How do we collect information from you?
We obtain information about you when you use
our website, for example, when you contact us about products and services or if
you send an enquiry via our website
What type of information is collected from
When ordering or registering on our
site, as appropriate, you may be asked to enter your: name, e-mail address,
mailing address, phone number or credit card information. You may, however,
visit our site anonymously.
We do not store credit card details nor
do we share customer details with any 3rd parties.
How is your information used?
We may use your information to:
a query that you have made;
orders that you have submitted;
carry out our obligations arising from any contracts entered into by you and us
your views or comments on the services we provide;
you of changes to our services;
you communications which you have requested and that may be of interest to
These may include information about campaigns, promotions, product
releases & company news
a job application.
We review our retention periods for personal
information on a regular basis. We are legally required to hold some types of
information to fulfil our statutory obligations (for example product
warranties). We will hold your personal information on our systems for as long
as is necessary for the relevant activity, or as long as is set out in any
relevant contract you hold with us.
Who has access to your information?
Ourselves and Third Party Service Providers
working on our behalf: We may pass your information to our third party service
providers, agents, subcontractors and other associated organisations for the
purposes of completing tasks and providing services to you on our behalf (for
example to deliver goods to you on behalf of Martyn Industrials). However, when
we use third party service providers, we disclose only the personal information
that is necessary to deliver the service and we require them to keep your
information secure and not to use it for their own direct marketing purposes.
Please be reassured that we will not release
your information to third parties beyond the Martyn Industrials organisation
for them to use for their own direct marketing purposes, unless you have
requested us to do so, or we are required to do so by law, for example, by a
court order or for the purposes of prevention of fraud or other crime.
We may transfer your personal information to a
third party as part of a sale of some or all of our business and assets to any
third party or as part of any business restructuring or reorganisation, or if
we’re under a duty to disclose or share your personal data in order to comply
the rights, property or safety of our supporters and customers. However, we
will take steps with the aim of ensuring that your privacy rights continue to
You have a choice about whether or not you
wish to receive information from us. If you do not want to receive direct
marketing communications from us about our products and services, then you can
select your choices by ticking the relevant boxes situated on the form on which
we collect your information.
We will not contact you for marketing purposes
by email, phone or text message unless you have given your prior consent. We
will not contact you for marketing purposes by post if you have indicated that
you do not wish to be contacted. You can change your marketing preferences at
any time by contacting us by email or writing to us at the email and physical
How you can access and update your information
The accuracy of your information is important
to us. We’re working on ways to make it easier for you to review and correct
the information that we hold about you. In the meantime, if you change email
address, or any of the other information we hold is inaccurate or out of date,
please email us or write to us using the details provided previously
You have the right to ask for a copy of the
information we hold about you.
Security precautions in place to protect the
loss, misuse or alteration of your information.
We implement a variety of security
measures to maintain the safety of your personal information when you place an
order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our Payment gateway providers’ database only to be accessible by those
authorized with special access rights to such systems in order to process
transactions, and are required to keep the information confidential.
Use of 'cookies'
Persons aged 16 or Under
We are concerned to protect the privacy of children aged 16 or
under. If you are aged 16 or under‚ please get your parent/guardian's
permission beforehand whenever you provide us with personal information.
Review of this Policy
We keep this Policy under regular review. This Policy was last
updated in May 2018.